Aubrey May Agcon, a clinical research nurse at the New York Department of Health and Mental Hygiene, recently participated in a talk at HIMSS25 about the critical role of appropriate triage in improving patient outcomes and optimizing resource utilization. Her insights shed light on the importance of this often overlooked aspect of healthcare.
Agcon’s experience as a clinical research nurse has given her a unique perspective on the healthcare system. In her role, she has witnessed firsthand the impact of triage on patient care and resource allocation. She believes that by implementing appropriate triage methods, healthcare providers can not only improve patient outcomes but also reduce the burden on the healthcare system.
During her talk at HIMSS25, Agcon emphasized the need for a systematic and efficient triage process. She explained that triage is the first step in the patient’s journey through the healthcare system and sets the tone for their entire experience. A well-executed triage can identify patients in need of urgent care and route them to the appropriate resources, while also streamlining the process for others.
Agcon also discussed the importance of utilizing technology in triage. With the advancement of digital health, there are now tools available that can aid in the triage process, such as telehealth and remote patient monitoring. These technologies not only enhance the accuracy of triaging but also provide convenience and accessibility for patients.
Furthermore, Agcon highlighted the impact of appropriate triage on resource utilization. Inefficient triage can lead to overcrowding in emergency departments and increase wait times for patients. This not only affects patient satisfaction but also puts a strain on healthcare resources. By appropriately triaging patients, healthcare providers can better allocate resources and reduce unnecessary utilization, ultimately leading to cost savings for both patients and the healthcare system.
Agcon’s talk at HIMSS25 served as a reminder that triage is not just about assigning a level of urgency to a patient’s condition. It is a crucial step in the healthcare process that has a significant impact on patient outcomes and resource allocation. Her insights and expertise shed light on the importance of implementing appropriate triage protocols in healthcare settings.
Apart from her talk at HIMSS25, Agcon’s work at the New York Department of Health and Mental Hygiene has also been instrumental in improving patient outcomes and optimizing resource utilization. Her dedication and passion for healthcare have earned her recognition and respect in the industry.
In conclusion, Aubrey May Agcon’s talk at HIMSS25 was a testament to the critical role of appropriate triage in healthcare. As a clinical research nurse, she has seen the positive impact of efficient triaging on patient care and resource utilization. Her insights and expertise serve as a powerful reminder for healthcare providers to prioritize and optimize their triage protocols for the betterment of patients and the healthcare system as a whole.
